Domain Expertise
We Don't Test a Billing Systemthe Way We Test a Streaming Platform
Six industries where we know the failure modes, from global streaming device matrices to UK utility billing systems.
Domain knowledge is what makes a test plan worth reading
Any competent QA team can write a test plan.
Any competent QA team can write a test plan. What separates a useful one from a generic one is knowing, before you start, where this particular kind of software breaks. In streaming, it is DRM licence acquisition and adaptive bitrate behaviour on hardware nobody in the office owns. In SaaS, it is tenant isolation and the subscription lifecycle. In E-commerce and travel, it is the funnel step where a third party goes quiet and the customer is left holding a spinner. In utilities and healthcare, it is data that becomes a regulatory artefact the moment it is written.
That is why we organise by industry as well as by discipline. The disciplines are the toolkit; the domain decides which tools come out first and how deep the coverage goes.
Where our experience is real, and where it is transferable
We separate those two things deliberately, because vendors who blur them waste everyone's time.
We separate those two things deliberately, because vendors who blur them waste everyone's time. Our team has genuine, referenceable delivery history in streaming, years of embedded QA on a leading global platform covering playback, ads, EPG and a device matrix at scale, in high-traffic SaaS and consumer marketplaces, and in UK energy and water utilities, where the regulated-data discipline in this practice was built.
For healthcare and travel we sell transferable discipline and domain understanding rather than a client portfolio, and we say so on those pages in plain terms. The failure modes in a booking funnel closely resemble those in a marketplace checkout; the traceability and evidence expectations in health closely resemble those in regulated utilities. Where the transfer is close, it is genuinely valuable. Where you need a vendor with named clients in your exact sector, that is a fair requirement and we will tell you rather than imply otherwise.
What an industry engagement changes in practice
Three things. Coverage is ranked by what actually hurts in your domain rather than by feature count, the money paths, the regulated calculations, the playback core.
Three things. Coverage is ranked by what actually hurts in your domain rather than by feature count, the money paths, the regulated calculations, the playback core. Test data is built to carry the shapes your sector produces, which is usually the difference between a suite that finds defects and one that confirms happy paths. And the Engineers on the engagement can hold a conversation with your product team about the domain, which shortens every scoping call and most defect triage arguments.
If your industry is not one of the six, the practice still adapts, it just means we spend the first week learning your failure modes from your team instead of arriving with them. A free assessment is the fastest way to find out how much transfers.
Questions
Frequently Asked Questions
Straight answers, written the way we'd say them on a call.
Still curious? Talk to usKeep reading
Where to go next
The practice, the people and the markets behind the domain work.
Your Industry Not Here?
These six are where our practice runs deepest, and it adapts. Tell us your domain.
- A Senior Engineer replies, not a sales layer
- Within one business day, every time
- NDA available before you share any details
16+
Years QA leadership
16
Testing disciplines
6
Markets served
1
Business day to reply
Tell us where quality hurts
Prefer to talk? Book a 30-minute call